Important Information for AOL Users

Is your version of AOL compatible?

WindowsÒ 3.1

Windows 95

Windows 98

Macintosh

AOL 4.0

No 1

Yes 2,4

Yes 2,4

N/A

AOL 4.0 Preview

No 4

No 4

No 4

No 5

AOL 3.0

32 bit

N/A

Yes 4

Yes 4

No 3

AOL 3.0

16 bit

No 1

No 1

No 1

N/A

Please read the corresponding footnote for details.

1) The 16-bit version does not support JavaScriptÔ and has no JavaÔ controls under preferences. The AXISÔ Home Banking platform uses JavaScript to perform input validation and requires this capability. However, the 16-bit version does not support JavaScript, therefore it is not compatible with the AXIS system.

To get past this problem there are two possible solutions:

1. Download NetscapeÒ Navigator MicrosoftÒ Internet Explorer (or any other browser that supports JavaScript) and use that as the browser. AOL allows End User to log on and minimize, then open a new browser. Because of the additional applications, a user of Windows 3.1 may find the computer running more slowly.

2. Use another Internet service provider (besides AOL) that supports a browser that can use JavaScript.

2) AOL has released two versions of AOL 4.0. There is the AOL 4.0 Preview and the AOL 4.0 full version. The AOL 4.0 Preview version is the beta version of AOL 4.0, and it installs an old 3.0 Internet Explorer browser with it. Because of difficulties found with this product while using the AXIS Home Banking platform, Digital Insight suggests that the End User to upgrade the full version of AOL 4.0.

AOL 4.0 uses Internet Explorer 4.01, and it works well with AXIS Home Banking. There may be some cases where the End User will receive a Server Error after completing a transfer. The complete message is

"Server Error

This server has encountered an internal error which prevents it from fulfilling your request. The most likely cause is a misconfiguration. Please ask the administrator to look for messages in the serverís error log. "

This misconfiguration is caused by Internet Explorer (4.0+) when it is installed on a computer before AOL 4.0 software. When the End User installs AOL 4.0 the files may become corrupted; however, most AOL 4.0 users will not experience this problem. If the End User does experience this error, the best option is to download Netscape's current version of its browser. Upgrades can be found at Netscape's Web Site, www.netscape.com.

3) At the present time there are two versions of AOL browsers out for the Macintosh, version 2.7 and 3.x. The 3.x versions of the browser are similar in appearance to the 32-bit Windows 95 browser, and they have a BLUE icon; the 2.7 browser has a GOLD icon. There have been some patches made to 3.0, which has been re-released as 3.0.1. Unfortunately, all of these browsers are incompatible with AXIS Home Banking, because none of them have the ability to handle JavaScript. As of October 1997, if the End User downloads a browser off the AOL Web site, they will download the 3.0.1 version. The End User cannot use this browser with AXIS Home Banking.

The solution to the problem is to run Netscape as the browser which can be found at Netscape's Web site, www.netscape.com.

4) If End User encounter problems with AOL there are two possible solutions:

1. Download Netscape Navigator or Microsoft Internet Explorer (or any other browser that supports JavaScript) and use that as the browser. AOL allows the End User to log on and then open a new browser.

2. Use another Internet service provider (besides AOL) that supports a browser that can use JavaScript.

5) This beta release for the Macintosh does not work with the AXIS Home Banking platform. The solution to the problem is to run Netscape as the browser, which can be found at Netscape's Web site, www.netscape.com.